This is pretty amazing; coming from the company that just a year ago refused to refund people’s purchases of Sim City when, out of the gate, the game tripped, fell down, and threw up on itself.
When you play a game for the first time, you expect it to rock – to be worth every nickel you spent on it. We expect that, too.
And while we can’t guarantee that you’ll never encounter a glitch (hard as we might try), we can guarantee that we’ll make it right if something goes wrong …
The Origin Great Game Guarantee: If you don’t love it, just return it.